Acknowledge you've made a mistake to yourself.Think about the mistake. Why did it happen?Think about making the same mistake again in the future.Acknowledge the mistake, describe it and the damage it caused precisely, apologize to those impacted, suggest how it might be redressed, and then listen.Agree on a course of action to address the mistake, … Continue reading So, You’ve Made a Mistake…
Tag: apologies
Highlights of Kevin Kelly’s Unsolicited Advice
"* Being able to listen well is a superpower. While listening to someone you love keep asking them “Is there more?”, until there is no more...* The more you are interested in others, the more interesting they find you. To be interesting, be interested...* To make something good, just do it. To make something great, … Continue reading Highlights of Kevin Kelly’s Unsolicited Advice
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