The Corruption of Apology

True apologies are precious. They’re a secular process of remediation, drawing on moral intuitions shared by many religious traditions. They encourage membership in one’s moral community because they are fundamentally relational: They heal the bond between wrongdoer and wronged. By temporarily humbling the perpetrator and vindicating the victim, they pave the way for both sides to make up. 

Apologies presuppose that there is some sort of moral community that shares a sense of right and wrong to which both the wronged and the wrongdoer belong. By apologizing, the wrongdoer embraces the norm that he violated. By doing that personally, ideally face to face, he works to heal his wounded relationships. And so he invites his victims to forgive, release their resentment, and move on. 

We all depend on apologies and forgiveness to go on living with one another. Husbands and wives admit their faults and patch up their differences. Kids on playgrounds say they’re sorry and then get back to recess. Coworkers talk through misunderstandings. As Hannah Arendt argued in The Human Condition, we wrong one another every day, and we learn to forgive constantly so that we can start afresh. The alternative is trapping ourselves in endless cycles of vengeance. 

Stephanos Bibas, “The Corruption of Apology.” persuasion.community. July 27, 2022

What I found interesting about this commentary was how it explicitly lays out what is necessary for an apology to have meaning, i.e.:

  1. A shared norm that was violated.
  2. A person who violated the norm and a person effected by the violation.
  3. Discussion and acknowledgment to observe the norm in the future.

A shared norm implies membership in a community, or at least a relationship between two people. Of course, some norms are universal, or nearly so. Murder, stealing, lying and so forth are generally disapproved of. However, the norms may be different between members of a community and The Other, or outsiders. However, a morality that has double-standards, one for the in-group and one for the out-group, is a dubious morality. Yet, they exist and are common.

The enumeration is interesting. It really cuts to the heart of a common class of problems in our modern world. The article focuses on the fact that norms are in dispute in different communities, but I think there are more interesting aspects of this problem.

Some people are toxic. They have no regard for norms. They will not acknowledge that they have harmed anyone. They will not discuss it beyond making excuses, like those you see in A Narcissist’s Prayer. You will never get a real apology from such a person.

The other side of it, that the article does discuss, is that our online environments pretend to community, but they aren’t actual communities. We have “friends” that aren’t really our friends. There are people trying to enforce norms without community and often on behalf of others. It turns it more into blood sport, where we are allies promoting the agenda of different teams.

For example, I believe in equal rights for women. I would like to see structures of institutional racism broken down. I think we should broaden our acceptance of the various sexualities between consenting adults. I think there are serious problems of class than need to be addressed, and we need greater opportunities for success for people living in poverty. But, as a white, male, heteronormative person that is not living in poverty, what are my responsibilities to forward those various agendas?

Is a country a community? A state? A city? Or even a neighborhood? And when I think about the communities and norms I subscribe to, does believing in a norm make a community? It can. You can forge a community based on a shared norm or values. But, you need both. If you want to promote values – or norms, it needs to be done in the context of a community. You cannot impose them from outside. And, even a community is not enough, you need to promote them in relationship with other people that you know. Values that abstract out real people, with real flaws, aren’t much of a value, just as getting people to apologize, not to some person, but to the world, isn’t a real apology.

The Social Obscene

“In certain young people today…I notice what I find increasingly troubling: a cold-blooded grasping, a hunger to take and take and take, but never give; a massive sense of entitlement; an inability to show gratitude; an ease with dishonesty and pretension and selfishness that is couched in the language of self-care; an expectation always to be helped and rewarded no matter whether deserving or not; language that is slick and sleek but with little emotional intelligence; an astonishing level of self-absorption; an unrealistic expectation of puritanism from others; an over-inflated sense of ability, or of talent where there is any at all; an inability to apologize, truly and fully, without justifications; a passionate performance of virtue that is well executed in the public space of Twitter but not in the intimate space of friendship.

I find it obscene.”

-Chimamanda Ngozi Adichie, “IT IS OBSCENE: A TRUE REFLECTION IN THREE PARTS.” chimamanda.com. June 15, 2021.

I found this discussion of the “controversy” around this essay pretty interesting. Why did she choose to write this? It seems like setting yourself up for a lot of bother. But, I think the central idea that the incentives of social media tends to do something to people’s perspective – removing nuance of thinking, increasing self-centeredness, etc. is valid. How do you mitigate this problem, for yourself and in relationship with others using these platforms?

So, You’ve Made a Mistake…

  • Acknowledge you’ve made a mistake to yourself.
  • Think about the mistake. Why did it happen?
  • Think about making the same mistake again in the future.
  • Acknowledge the mistake, describe it and the damage it caused precisely, apologize to those impacted, suggest how it might be redressed, and then listen.
  • Agree on a course of action to address the mistake, and do it.

https://meta.m.wikimedia.org/wiki/So_you’ve_made_a_mistake_and_it’s_public…

Highlights of Kevin Kelly’s Unsolicited Advice

“* Being able to listen well is a superpower. While listening to someone you love keep asking them “Is there more?”, until there is no more…

* The more you are interested in others, the more interesting they find you. To be interesting, be interested…

* To make something good, just do it. To make something great, just re-do it, re-do it, re-do it. The secret to making fine things is in remaking them…

* To make mistakes is human. To own your mistakes is divine. Nothing elevates a person higher than quickly admitting and taking personal responsibility for the mistakes you make and then fixing them fairly. If you mess up, fess up. It’s astounding how powerful this ownership is…

* If you are not falling down occasionally, you are just coasting…

* Friends are better than money. Almost anything money can do, friends can do better. In so many ways a friend with a boat is better than owning a boat…

* Hatred is a curse that does not affect the hated. It only poisons the hater. Release a grudge as if it was a poison…

* For every dollar you spend purchasing something substantial, expect to pay a dollar in repairs, maintenance, or disposal by the end of its life…

* Anything real begins with the fiction of what could be. Imagination is therefore the most potent force in the universe, and a skill you can get better at. It’s the one skill in life that benefits from ignoring what everyone else knows…

* When crisis and disaster strike, don’t waste them. No problems, no progress…

* When you get an invitation to do something in the future, ask yourself: would you accept this if it was scheduled for tomorrow? Not too many promises will pass that immediacy filter…

* Rule of 7 in research. You can find out anything if you are willing to go seven levels. If the first source you ask doesn’t know, ask them who you should ask next, and so on down the line. If you are willing to go to the 7th source, you’ll almost always get your answer…

* How to apologize: Quickly, specifically, sincerely.

* When someone is nasty, rude, hateful, or mean with you, pretend they have a disease. That makes it easier to have empathy toward them which can soften the conflict…

* Buying tools: Start by buying the absolute cheapest tools you can find. Upgrade the ones you use a lot. If you wind up using some tool for a job, buy the very best you can afford…

* The universe is conspiring behind your back to make you a success. This will be much easier to do if you embrace this pronoia.”

-Kevin Kelly, “68 Bits of of Unsolicited Advice.The Technium. April 28, 2020.