Acknowledge you've made a mistake to yourself.Think about the mistake. Why did it happen?Think about making the same mistake again in the future.Acknowledge the mistake, describe it and the damage it caused precisely, apologize to those impacted, suggest how it might be redressed, and then listen.Agree on a course of action to address the mistake, … Continue reading So, You’ve Made a Mistake…
Category: educational
Greater Internet Fuckwad Theory
Normal person + anonymity + audience = total fuckwad I was reminded of this Penny Arcade strip recently. Thought I'd add to the blog as a more frequent reminder (tripped when people access it here and I look at the statistics for the week).
