Arduous Interfaces & Abrasive Situations

“However, such a move seems to imply the utopian view that you can bring people into close virtual proximity and have everyone simply get along splendidly. McLuhan was closer to the truth: we will face arduous interfaces and abrasive situation regardless of how benign the companies and how ethical the design.”

—L.M. Sacasas, “No. 17: Arduous Interfaces.” The Convivial Society. May 18, 2019.