Accept, Reframe, Or Reject

“EVERYONE GETS SHITTY FEEDBACK sometimes. There are a variety of reasons for this, starting with the fact that giving feedback is difficult and most people are terrifically bad at it. But even those who have developed strong feedback skills will still sometimes do it poorly, because the attention and care required to do it well are so often in short supply; or because the systems we occupy do not incentivize the effort. All of this means that shitty feedback is out there, and while we can and should work to prevent it, we also need mechanisms for dealing with it when it happens.

A lot has been written about how to avoid giving bad feedback, but I want to tackle the flip side: what do you do with feedback that sucks?

-Mandy Brown, “Accept, Reframe, Reject.” aworkinglibrary.com. November 1, 2022

This is a variation of the truth that there are always three actions available to us for any circumstance. We can accept it. We can change it. Or, we can leave it. I’d argue that the vast majority of criticism from others is a commentary on their own issues. It often has little to no relevance to the person being commented upon. So, almost everything either needs to be reframed or rejected. The crucial question is: what can I learn from this criticism?

This piece talks about the first action. I think the most important point is to not defend yourself. It is rare that this is necessary, and it is often our first reaction. You can simply say, “Thanks for sharing your point of view. I’ll be sure to give it some thought.” You’ve not accepted that their criticism is valid. But, you have accepted that they have expressed their point of view. You have heard it. You are considering it. This is all most people want: to be heard and consideration.

Of course, there are situations where you have to do something different, such as the supervisor at work example she uses. But, even there a simple: “I’ll do better,” will often suffice.

Politeness costs nothing. Listening to people costs nothing. These can be effective avenues for getting feedback on our behavior from the outside world. But, it’s rare for a person to know us well enough to give feedback that can simply be accepted. This is true of even people that know us well. We all have different values and ways of looking at the world, and we need to reframe input to make it valuable in light of our idiosyncrasies. Feedback, particularly the unsolicited kind, almost never does that.

Also, people that you don’t know rarely give feedback worth considering. They are commenting without context, which is generally worthless.

Participatory Economics Overview: What, Why, How

“Vision is not only about the future, but also the present. What would having a vision like the one called participatory economics imply for today’s practical choices?

Broadly considered, if you want to get someplace new, it behooves you to take steps towards where you want to go, not steps that take you somewhere else. An obvious corollary is that you shouldn’t reinforce unwanted old structures, nor should you create new ones that are contrary to reaching your destination. You should want to undermine unwanted old structures, and to develop new structures in tune with your aims. The familiar slogan is: ‘Plant the seeds of the future in the present’.

…A worthy vision for life beyond capitalism acknowledges that neither current nor future society is made up of perfect people, ever wise and ever willing to behave altruistically. Instead, we can build participatory institutions and systems that make it automatic, instead of impossible, for us to consider ourselves, each other, the environment, and any other ‘externalities’. We must therefore build a movement that fosters, promotes, and rewards equity, solidarity, self-management, diversity, and sustainability, for all. On this path, we will make mistakes and continue to be human, but we will no longer be systematically set up to fail.”

-Alexandria Shaner & Michael Albert, “Participatory Economics Overview: What, Why, How.” mέta: The Centre for Postcapitalist Civilisation. 2022. DOI: 10.55405/mwp14en

While utopian, I do like the fundamental point. If you want people to participate in decision-making, the fundamental problem is creating institutions that support participation. The fundamental problem is not people. People are not going to change to create your vision of the world. The institutions have to change.

Two Kinds of People: Pirates and Farmers

“I am going to explain this to you very simply. All human creatures are divided into two groups. There are pirates, and there are farmers. Farmers build fences and control territory. Pirates tear down fences and cross borders. There are good pirates and bad pirates, good farmers and bad farmers, but there are only pirates and farmers.”

– Dave Kickey, “Pirates and Farmers.” London: Ridinghouse, 2013.

h/t Austin Kleon.

People Aren’t Perfectable

“Progress is a possibility for the animal: it can be broken in, tamed and trained; but it is not a possibility for the fool, because the fool thinks he has nothing to learn. It is his place to dictate to others and put them right, and so it is impossible to reason with him. He will laugh you to scorn in saying that what he does not understand is not a meaningful proposition. ‘Why don’t I understand it, then?’, he asks you, with marvelous impudence. To tell him it is because he is a fool would only be taken as an insult, so there is nothing you can say in reply.”

-Eliphas Levi

“Telling the truth to someone who can’t understand it is tantamount to telling that person a lie.”

-Eliphas Levi

I’d go further than Eliphas and say this isn’t a problem just of fools. It’s a problem for the vast majority of humanity. It’s a rare person that is prepared to hear anything different than what they already think they know.

One of the things that most people seem to believe in is progress. In it’s most generic format, it’s doing well in school, getting a job, getting married, having children and so forth. If you look at it as a sequential timeline with markers to be hit, then it looks like progress. But, is it?

Let’s say we change the measuring stick to include various types of intelligence: analytical, emotional, social, psychological, et al. Are people that are older more advanced in these modes of intelligence?

Perhaps in some ways. It is probably true that, as we age, we refine out mental models for how the world works because we’ve done a lot of reality testing of different models and have found some that work much better than others. It’s probably also true that different social experiences have provided some depth in our ability to be graceful in a social setting, at least most people.

But, at the same time, it is also clear that there is accumulated damage that works against this notion of progress. Clearly, as we age, we become subject to a whole host of ailments that could probably be described as a general decline for most people after their twenties. For example, 20% of Americans aged 65 or older don’t have a single tooth. Or, 40% of Americans aged 80 or older have some level of dementia. Clearly, aging is not physical progress.

Does aging allow for other types of development? For example, does cognitive decline open up some other previous state, A Flowers for Algernon in reverse, where someone burdened with worries becomes care free? I’m sure it happens, just as I’m sure it happens only rarely.

When I think about the people I know, I don’t see strong signs of progress. I see a give and take, where certain qualities tend to be at a set point, which can be influenced, up and down, by effort, circumstances and other factors. But, I think the pattern I most commonly see is that people rarely change dramatically.

And, if we cannot make progress, what then of perfection? If only we were 10 pounds thinner, finally learned calculus, got in tune with our emotions, got the nose job or mole removed, found the “perfect” mate, won the lottery – you pick it, but it seems that a lot of people have notions about what is missing in their lives, and if they only had those things, their lives would be perfect.

Progress or perfection is probably a bad mythology to undergird our perceptions of the world with. Perhaps, it is time to accept the fact that we got dealt a hand, and it’s only going to get worse from here, a regression model, if you will. Then, we might think more in terms of maintenance, rather than perfectability, which strikes me as a better mental model.

Some People Are Toxic, Avoid Them

“You can only work for people you like…

Some people are toxic avoid them. This is a subtext [to working for people you like]. There was in the sixties a man named Fritz Perls who was a gestalt therapist. gestalt therapy derives from art history, it proposes you must understand the ‘whole’ before you can understand the details. What you have to look at is the entire culture, the entire family and community and so on. Perls proposed that in all relationships people could be either toxic or nourishing towards one another. It is not necessarily true that the same person will be toxic or nourishing in every relationship, but the combination of any two people in a relationship produces toxic or nourishing consequences. And the important thing that I can tell you is that there is a test to determine whether someone is toxic or nourishing in your relationship with them. Here is the test: You have spent some time with this person, either you have a drink or go for dinner or you go to a ball game. it doesn’t matter very much but at the end of that time you observe whether you are more energized or less energized. Whether you are tired or whether you are exhilarated. if you are more tired then you have been poisoned. if you have more energy you have been nourished. The test is almost infallible and i suggest that you use it for the rest of your life.”

-Milton Glaser, “Ten Things I’ve Learned.” Milton Glaser.com.

See also Hoodoos, Sucking Black Holes, Psychic Vampires, and The Unhappy & The Unlucky. The lesson in all of these is to be very careful about who you spend your time with.

The Asshole Filter

“If you find yourself wondering, or just feeling, “Why is everyone I wind up dealing with an asshole?” you might want to consider the possibility that you have set up an asshole filter. Asshole filters are an extremely common phenomenon, and an extremely common problem…

…An asshole filter is a situation one creates that causes non-assholes to reduce contact with you at a disproportionate rate (like at all) than assholes.

The simplest way to do this is to ask politely.

An asshole filter happens when you publicly promulgate a straitened contact boundary and then don’t enforce it; or worse, reward the people who transgress it.”

-siderea, “The Asshole Filter.” siderea.dreamwidth.org. September 15, 2015.