"In the comments of my newsletter on interviewing and wanting to be a better listener, a reader told me about an acronym people in the coaching world use frequently: WAIT, which stands for “Why Am I Talking?”There’s something about this acronym that is more helpful and hits much harder than my usual “Shut up and listen” mantra.-Austin Kleon, "Why … Continue reading W.A.I.T.: Why Am I Talking?