Purpose
Sometimes an argument is built on hidden rules or values. “Thinking outside the box” means stepping outside the way the argument is set up so you can see it from a new angle. This can help you find blind spots, unfair rules, or hidden trade-offs.
Quick Example
Them: “Everyone should eat lunch at the same time so the team bonds more.”
You: “What if the managers had to eat on a staggered schedule so they could meet more people one-on-one? Would that help bonding too?” (Flip the Script)
Them: “Hmm, maybe not.”
You: “Or what if the rule was for interns instead of the full team? Would it work the same?” (Change the Cast)
Them: “That’s different…”
You: “What if the main goal was productivity instead of bonding—would the same lunch rule make sense?” (Switch the Goal)
The Three Main Moves
1. Flip the Script (Trigger: Reverse)
- What it is: Switch who has the benefit and who has the burden.
- Why it helps: Shows if the rule is fair both ways.
- Example: If teachers had to wear uniforms instead of students, would it still make sense?
- Ask after: “What’s different when the roles are switched?”
2. Change the Cast (Trigger: Swap)
- What it is: Keep the same rule, but change who it applies to.
- Why it helps: Finds out if the argument only works for certain people or groups.
- Example: If part-time workers had to follow the same office rules as full-time staff, would it still be fair?
- Ask after: “What’s the real difference between these groups?”
3. Switch the Goal (Trigger: Reframe)
- What it is: Look at the same situation but with a different main value in mind.
- Why it helps: Shows what we’re really choosing to prioritize.
- Example: If the main goal is creativity instead of discipline, would uniforms help or hurt?
- Ask after: “Which goal is most important here, and why?”
How to Use This in Conversation
- Hear them out — repeat their point back to be sure you understand.
- Pick one move — flip the script, change the cast, or switch the goal.
- Give your short reframe — 1–2 sentences is enough.
- Ask the follow-up question — this keeps it a real discussion, not a “gotcha.”
Tips
- Use examples from neutral areas (sports, games, cooking) so people focus on the idea, not their feelings.
- Say what you’re doing: “Let’s flip the roles for a second…”
- Be ready to come back into their frame after—you’re not running away from the topic, you’re stress-testing it.
