A support ticket that reads "the app is broken" is a request for help. A ticket that reads "the checkout service returns a 500 only on Tuesdays, only when the cart payload exceeds two megabytes, and only after the nightly cron job has run" is something else. The second is not a better-worded version of … Continue reading A Question, Asked Precisely
Tag: problem solving
Exploit, Explore, Copy
"Instead of looking at two strategies [such as Exploit or Explore], Laland and associates included a third: observe. That is, you can watch other people deal with a situation, and then copy them. Arnold Kling, "Exploit, Explore, Copy." arnoldkling.substack.com. May 30, 2023 Exploit seems like optimize. You create efficiencies based on scale, refining processes or … Continue reading Exploit, Explore, Copy
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