"This is my job. I'm not here to make things better, to end the crying, or to distract them from missing their mommies. I'm not even there to soothe them any more than I'm there to 'good job' them: that is not my job. Becoming soothed is their job. Cheering for their own accomplishments is their job. My job … Continue reading Creating Safe Spaces for Emotions
Tag: interpersonal communication
Let Go With Grace
"Once you accept that as a fundamental boundary on your capacity as a manager, it's going to set you free. Free from centering on the self-serving anguish over what you could have done differently, and on to the acceptance that these outcomes are inevitable when dealing with the opaque potential of strangers. The redeeming realization is that … Continue reading Let Go With Grace
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